USDA's Farm Service Agency will hold a public meeting in Washington later this month to kick off its effort to improve customer service through the use of updated technology. The project, known as "Modernize and Innovate the Delivery of Agricultural Systems" is an effort to update the farm program delivery system and provide better service to farmers and ranchers through Web-based technologies. The updated technology will be deployed in FSA county offices.
The meeting is designed to provide an understanding of the MIDAS project goals, strategy and approach to USDA senior level management, agency management, contract partners and FSA employees. The kick-off meeting, which is open to the public on the first day, Tuesday, June 29, will be in the Jefferson Auditorium in the USDA South Building, starting at 8:30 a.m. The meeting continues through July 1.
In announcing this meeting, Ag Secretary Tom Vilsack said that this upgrade will arm FSA employees with the tools, information and training they need to make it easier for those eligible for FSA programs to receive prompt, first-rate service.